Review Intelligence · sentiment · themes · summaries · replies

Turn raw customer reviews into structured intelligence.

One API call turns review text into sentiment, emotion, recurring themes, executive summaries, and ready-to-send replies — so you can ship insight instead of building an NLP pipeline.

Request · curl
curl https://api.reviewintelligence.dev/v1/analyze \
  -H "Authorization: Bearer rik_live_xxx" \
  -H "Content-Type: application/json" \
  -d '{"text":"Checkout was fast but support never replied.","options":{"suggest_reply":true}}'
Response · json
{
  "sentiment": { "score": -0.2, "label": "mixed" },
  "themes": [
    { "name": "checkout", "sentiment": "positive" },
    { "name": "support",  "sentiment": "negative" }
  ],
  "suggested_reply": "Thanks for the kind words — sorry about the wait."
}

Everything you need to understand reviews

Sentiment & emotion

Per-review polarity from −1 to 1, a clear label, confidence, and a discrete emotion.

Theme extraction

Surface what customers keep mentioning, with frequency and sentiment per theme.

Executive summaries

Turn a week of reviews into highlights, lowlights, and recommended actions.

Reply drafting

Generate on-brand responses in a professional, friendly, apologetic, or concise tone.

Batch & webhooks

Submit thousands of reviews, get a job id, and receive a signed webhook on completion.

Usage metering

Transparent analysis units (AU), per-key rate limits, and a live usage endpoint.

Usage-based pricing

Metered in analysis units (AU). A single review analysis costs 1 AU plus 1 AU per 4,000 characters — a typical short review ≈ 1 AU.

Free

$0/mo

  • 100 AU / month
  • 10 req/min
  • Hard cap — no overage

Starter

$29/mo

  • 10,000 AU
  • 60 req/min
  • $8.00 / 1k AU overage

Scale

$399/mo

  • 200,000 AU
  • 1,200 req/min
  • $6.00 / 1k AU overage

Ship review intelligence this afternoon.

Sign in with GitHub or Google, create a key, and make your first call in minutes.

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